Grinding my axe about the business world’s shift to the self-serve, do it yourself model.
Building a Better Mousetrap: A Baby Boomer Consumer’s Rant
February 10th, 2019 Comments Off on Building a Better Mousetrap: A Baby Boomer Consumer’s Rant
Tags: Baby Boomer · better mousetrap · do it yourself · metaphor · Michael Robert Dyet · Purple Bricks · Questrade · rant · self-serve
Unnerved By the Urge to Self-Serve
September 15th, 2013 Comments Off on Unnerved By the Urge to Self-Serve
The pros and cons of self-serve technology and why I’m conducting a one-man boycott on principle.
Tags: depersonalized world · me-first · metaphor · Michael Robert Dyet · self-serve · self-serving
ATMs, Voice Mail Labyrinths and Online Anonymity
July 23rd, 2011 Comments Off on ATMs, Voice Mail Labyrinths and Online Anonymity
Metaphors of Life Journal: ATMs, Voice Mail Labyrinths and Online Anonymity… Why the do-it-yourself, no-human-intervention-required road may be leading us the wrong way.
Tags: ATMs · human interaction · metaphor · Michael Robert Dyet · self-serve · voice mail