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Michael's Metaphors of Life Journal

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Building a Better Mousetrap: A Baby Boomer Consumer’s Rant

February 10th, 2019 Comments Off on Building a Better Mousetrap: A Baby Boomer Consumer’s Rant

Grinding my axe about the business world’s shift to the self-serve, do it yourself model.

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Unnerved By the Urge to Self-Serve

September 15th, 2013 2 Comments

The pros and cons of self-serve technology and why I’m conducting a one-man boycott on principle.

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ATMs, Voice Mail Labyrinths and Online Anonymity

July 23rd, 2011 Comments Off on ATMs, Voice Mail Labyrinths and Online Anonymity

Metaphors of Life Journal: ATMs, Voice Mail Labyrinths and Online Anonymity… Why the do-it-yourself, no-human-intervention-required road may be leading us the wrong way.

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